Questions and answers | Naranjas del Carmen

My orders

How do I place an order?

The easiest is to place an order via our website: click here. You can choose the product and the quantity that you would like and it will automatically be added to your shopping card. You have to add…

Updated 3 months ago

Can I try the products?

We do not send trial products. The majority of our customers know us through family and friends that let them try our products. If that is not the case with you, you can give us a call and ask more a…

Updated 7 months ago

What are the available payment methods?

For one-time orders, we offer 3 payment methods: card (debit or credit), direct debit and PayPal. For regular orders, such as for your tree adoption, we offer payment with credit or debit card or dir…

Updated 7 months ago

How can I add products to my order?

Once you placed your order you can add more products up until 4 days prior to shipment. Enter in your user account and go to “My orders” by clicking here. Choose the order to which you would like to…

Updated 7 months ago

Shipping material and packaging

At Naranjas del Carmen we live and work the way we think. Nearly every day someone of the team thinks of a way to improve something. The ideas for improvement do not just come from our team, but also…

Updated 1 month ago

My orders

How do I place an order?

Can I try the products?

What are the available payment methods?

How can I add products to my order?

Shipping material and packaging

Contact