What are the available payment methods?
For one-time orders, we offer 3 payment methods: card (debit or credit), direct debit and PayPal. For regular orders, such as for your tree adoption, we offer payment with credit or debit card or dir…
Are there any orange trees left from Naranjas del Carmen?
All of our orange trees have been adopted. At this moment, we do not plan to continue planting more trees in a short term, but you have the option to reserve your tree for when we will have new field…
We want you to feel at home. Get comfortable: Here we explain to you how you can access your account, reset your password and manage your orders. These are basic tasks, but they always come in handy when you are stuck. We are aware that your patience has its limits.
Crowdfarming with orange trees
There are many things you can do with your tree. Here we will explain you only a couple of them, such as: How to download your adoption certificate, give a orange tree as a gift, change the name of your tree or when the harvest season will begin and you can start placing your order. Basically, all you need to know to become a Crowdfarming expert.
Crowdfarming with bees
Without bees none of this would be possible. If you have adopted a beehive or would like to get one, you can get all of the necessary information here. We are passionate farmers and beekeepers. It’s a fascinating world that we learn to appreciate more with every day.
Let’s be clear: The product might be very good and the history very beautiful, but if the shipment fails, all of the previous things are of no use. We cannot assure you that there will not be any incidents, but YES, we promise that when anything happens to your order during transport, we will find a solution. No doing things halfway.
This is the right place, in case you are thinking: “Well. This is all well and good, but show me the practical stuff: Teach me to place an order, how to pay, including how to add products to an order that I already placed.” We know that adding more products “a posteriori” can be very useful.